12: The Elements of Great Managing was the 2006 sequel to First, Break All the Rules. The book followed great managers as they harnessed employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital,
From the #1 New York Times bestselling author Tom Rath (more than 2 million copies sold in the U.S.) and bestselling author Jim Harter, Ph.D., a wide-ranging book (based on a 150-country Gallup study) that will help readers improve their careers, relation
