Telephone and Helpdesk Skills: A Guide to Professional English

Telephone and Helpdesk Skills: A Guide to Professional English

183 Pages · 2014 · 2.42 MB · English
by Adrian Wallwork (auth.)
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“ Just as there is no loss of basic energy in the universe, so no thought or action is without its effects, present or ultimate, seen or unseen, felt or unfelt. ” ― Norman Cousins
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