42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

139 Pages · 2011 · 748 KB · English

by Geoffrey A. Best

call center customer retention strategies

“ If you are irritated by every rub, how will your mirror be polished? ” ― Rumi

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